FacePing.AI - GDPR Compliance

At FacePing.AI, we are committed to ensuring compliance with the General Data Protection Regulation (GDPR). This document outlines how we process personal data in compliance with GDPR principles.

Lawful Basis for Processing

We process personal data based on the following lawful bases:

  • Consent: When you provide explicit consent for specific data processing activities.
  • Contractual Obligation: To fulfill our contractual commitments with you.
  • Legal Obligation: When processing is necessary to comply with the law.
  • Legitimate Interests: For purposes such as improving our services, provided it does not override your rights and freedoms.

Data Subject Rights

Under GDPR, you have the following rights:

  • Right to Access: Request access to the personal data we hold about you.
  • Right to Rectification: Request corrections to inaccurate or incomplete personal data.
  • Right to Erasure: Request deletion of your personal data, subject to legal and contractual obligations.
  • Right to Restriction: Request the restriction of processing under certain conditions.
  • Right to Data Portability: Receive your data in a structured, commonly used, and machine-readable format.
  • Right to Object: Object to processing based on legitimate interests or direct marketing.
  • Right to Withdraw Consent: Withdraw your consent at any time for processing activities based on consent.

To exercise these rights, contact us at support@faceping.ai.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in our privacy policies or as required by law. Facial recognition data in vectorized format is deleted upon termination of its associated "conceptual pot" or upon request.

Data Security

We implement robust security measures to protect your personal data, including:

  • Encryption of data in transit and at rest.
  • Regular vulnerability assessments.
  • Access controls to limit data access to authorized personnel only.

While we strive to protect your information, no method of electronic transmission or storage is completely secure.

International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure that such transfers comply with GDPR by implementing appropriate safeguards, such as standard contractual clauses or reliance on adequacy decisions.

Data Protection Officer

We have appointed a Data Protection Officer (DPO) to oversee GDPR compliance. You may contact our DPO at dpo@faceping.ai for any concerns regarding data protection.

Contact and Complaints

If you have any questions or concerns about our GDPR compliance, please contact us:

Email: support@faceping.ai

Company: Wiretouch Ltd, 71 Church Road, Hove, BN3 2BB

If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.