FacePing.AI - Privacy Policy

Welcome to Faceping.ai. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, services, and website.

By using Faceping.ai, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our services immediately.

Information We Collect

1. Personal Information

We may collect personal information when you:

• Create an account or register for our services.
• Use features like facial recognition or upload images.
• Communicate with us directly or via customer support.

Examples of personal information include:

• Name
• Email address
• Phone number
• IP address
• Facial data in vectorized, non-identifiable formats (used solely for service functionality and not linked to personal identifiers).

2. Non-Personal Information

We collect non-personal data for analytical and functional purposes, such as:

• Browser type and version
• Device type
• Usage statistics and preferences

3. Facial Recognition Data

Faceping.ai processes facial data exclusively in vectorized form. These vectors are mathematical representations and do not allow for personal identification. The data is used to:

• Enable matching within isolated datasets ("conceptual pots").
• Facilitate non-identifiable tracking for customer-defined purposes.

We do not store raw images, and facial data is only retained for the duration of its intended use or as required by law.

How We Use Your Information

Service Delivery:

• To provide facial recognition and other functionality.
• To ensure the accuracy and reliability of our services.

Communication:

• To send administrative updates and support communications.
• To respond to inquiries and requests.

Improvement and Analysis:

• To optimize and improve our platform and services.
• To analyze usage trends and behaviors for better user experience.

Compliance:

• To comply with legal obligations and enforce our terms of service.

Data Sharing and Disclosure

1. Third-Party Service Providers

We may share data with trusted third-party providers who assist us in operating our platform, such as:

• Cloud hosting (e.g., Azure, AWS)
• Email services
• Analytical tools (e.g., Google Analytics)

These providers are contractually obligated to protect your data and use it solely for the agreed purposes.

2. Legal Requirements

We may disclose your information if required to:

• Comply with legal obligations.
• Protect the safety, rights, or property of Faceping.ai, its users, or others.

3. No Sale of Data

We do not sell your personal data to third parties.

Data Retention

We retain personal and non-personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Facial data in vectorized form is deleted immediately upon the termination of its associated "conceptual pot" or upon user request.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your data:

• Access: Request a copy of the data we hold about you.
• Correction: Request corrections to inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal and contractual obligations.
• Data Portability: Request a transfer of your data in a structured, machine-readable format.
• Objection: Object to the processing of your data for specific purposes.

To exercise these rights, contact us at support@faceping.ai.

Data Security

We implement industry-standard security measures to protect your data, including:

• Encryption of data in transit and at rest.
• Regular vulnerability assessments.
• Restricted access to personal information.

While we strive to protect your information, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

International Data Transfers

Faceping.ai operates globally. By using our services, you consent to the transfer and processing of your information in countries that may not have the same data protection laws as your jurisdiction. We take steps to ensure your data is handled securely and in accordance with this Privacy Policy.

Use of Cookies

We use cookies and similar technologies to enhance your experience and analyze usage patterns. You can control cookie settings through your browser.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy regularly.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: support@faceping.ai

Company: Wiretouch Ltd, 71 Church Road, Hove, BN3 2BB